RMA Program Redesign
Led a full redesign of the returns management workflow at a residential solar company. Improved turnaround time, parts visibility, and coordination between warehouse and field teams.
A mix of operations work, maker builds, and business analysis. The common thread: figure out how it works, then make it work better.
Led a full redesign of the returns management workflow at a residential solar company. Improved turnaround time, parts visibility, and coordination between warehouse and field teams.
Raspberry Pi Pico + thermal printer + DS3231 RTC, MicroPython firmware, 3D-printed enclosure designed in Fusion 360.
Raspberry Pi Zero 2W + Camera Module 3, automated scheduling via cron, ffmpeg stitching pipeline, tuned for Central Coast marine layer conditions.
Site analysis, equipment and buildout cost modeling, traffic count analysis, and 5-year revenue projections for a potential freeway-adjacent location on the Central Coast.